ALFA Player software updates are released to add new apps and functions, and sometimes fix bugs or glitches. Whether you have ALFA 10, ALFA 11, or ALFA 12 Smart Headrest Players, keeping your software up to date is very important. To get the most out of your Player, download the updates as soon as they become available by using a USB thumb drive or SD Card. If you're still experiencing any problems or errors, service may be required. Our Support Center offers Mail-in Service.
Do not turn off the player until the update is complete.Updates generally take a few minutes, if it fails to update, please Contact Us.The Player will turn off and on automatically after completing a software update.Video and audio settings may be reset to their default settings after a software update.